Choosing the right heat pump hot water system feels more complicated than it should be.
You probably see over a dozen different brands advertised across Perth right now.
Most of them claim to be the “most efficient” or the “best value.”
Hot Water System Perth was founded in 2021 to cut through this exact type of marketing noise.
We spend our days repairing and replacing systems that failed too early or were sold to the wrong households.
The goal here is to share what we see in the field.
We want to give you an honest look at the units that actually handle our local water quality and climate.
Here is a breakdown of the leading brands for 2026 based on real-world performance.
Our Approach to Brand Selection
We do not hold exclusive contracts with any single manufacturer.
Our recommendations rely entirely on the specific needs of your property and your budget.
Technicians on our team judge a unit by how easy it is to service five years down the road.
We also look at how well the local support team responds when something goes wrong.
Factors like Perth’s hard water and the Synergy electricity tariffs also play a massive role in our selection process.
Top Heat Pump Brands for Perth
Reclaim Energy
Made in Australia | Premium segment
The Reclaim Energy CO2 Heat Pump is widely regarded as the top-tier option for efficiency enthusiasts.
It uses CO2 (R744) as a refrigerant rather than standard synthetic gases.
This natural refrigerant allows the unit to heat water effectively even when the outside temperature drops significantly.
| Aspect | Details |
|---|---|
| Model | Reclaim v2 CO2 Split System |
| Capacities | 270L, 315L (Glass Lined or Stainless Steel) |
| Warranty | 6 years unit & labor, 15 years tank |
| COP Rating | Average 5.0 (Zone 3) |
| Noise Level | 37 dB (Whisper quiet) |
| Price Range | $4,500 - $5,500 installed |
Strengths:
- Industry-Leading Efficiency: The CO2 system achieves a Coefficient of Performance (COP) up to 5.0.
- Smart Controller: The v2 controller allows you to customize run times to match your solar production perfectly.
- Quiet Operation: At 37 dB, it runs quieter than a standard library.
- Environmental Impact: CO2 has a Global Warming Potential (GWP) of 1, compared to over 1000 for some synthetic refrigerants.
Considerations:
- Initial Investment: It sits at the top of the price bracket.
- Split System Design: The compressor and tank are separate, which requires specific installation space.
Best for: Solar owners who want to turn excess energy into hot water and families who need a virtually silent unit near bedrooms.
Stiebel Eltron
Made in Germany | Premium segment
Stiebel Eltron brings over 90 years of German engineering experience to the Australian market.
Their WWK series is a “compact” system where the compressor sits on top of the tank.
One specific feature makes this unit a favorite for Perth homeowners.
It includes an Impressed Current Anode in specific models like the WWK 302 H.
This anode does not require replacement, unlike the sacrificial anodes found in almost every other tank.
| Aspect | Details |
|---|---|
| Models | WWK 222 H, WWK 302 H |
| Capacities | 220L, 302L |
| Warranty | 5 years cylinder & unit (parts & labor) |
| COP Rating | ~3.9 (at 20°C ambient) |
| Noise Level | 45 dB |
| Price Range | $4,200 - $5,200 installed |
Strengths:
- Maintenance Free: The impressed current anode saves you hundreds in service costs over the unit’s life.
- Data Integration: Many models are “Smart Grid Ready” for connection to home energy management systems.
- Build Quality: The casing and components feel solid and well-protected against the elements.
Considerations:
- Height Requirements: These units are tall and may not fit under standard eaves.
- Transportation: The unit must remain upright at all times during transport and install.
Best for: Homeowners in areas with hard water who want a “set and forget” system with minimal maintenance requirements.
Rheem Ambiheat
Made in Australia (components imported) | Mid-range segment
Rheem remains a household name across Australia for good reason.
The Ambiheat HDc270 is their answer to the growing demand for heat pumps that can directly replace old electric storage units.
It features a “wrap-around” heating coil design.
This prevents the water from coming into direct contact with the refrigerant coils, which reduces scaling issues.
| Aspect | Details |
|---|---|
| Model | Ambiheat HDc270 |
| Capacities | 270L |
| Warranty | 7 years cylinder, 3 years labor on cylinder |
| COP Rating | ~3.5 |
| Noise Level | 48 dB |
| Price Range | $3,200 - $4,200 installed |
Strengths:
- Service Network: You can find a Rheem technician in almost every suburb of Perth.
- Blue Fin Coating: The evaporator coils are coated to resist corrosion, which is vital for coastal suburbs.
- Standard Footprint: It fits easily into the space left by an older electric water heater.
Considerations:
- Noise Output: It is louder than the Reclaim unit.
- Recovery Rate: It may take longer to reheat a full tank compared to premium models.
Best for: Coastal properties needing corrosion resistance and families who value the security of a massive service network.
iStore
Designed in Australia, manufactured in China | Value segment
iStore has captured a large slice of the market by focusing on solar integration at a competitive price point.
The units are designed to act as a “thermal battery.”
They use built-in timers to soak up your excess solar power during the middle of the day.
| Aspect | Details |
|---|---|
| Models | 180L, 270L |
| Capacities | 180L, 270L |
| Warranty | 5 years full parts & labor |
| COP Rating | 3.6 - 4.0 |
| Noise Level | 48 dB |
| Price Range | $2,800 - $3,600 installed |
Strengths:
- Solar Optimisation: The interface is specifically designed to work with solar power windows.
- Ceramic Heating Elements: Dual anodes and ceramic elements help extend tank life in varied water qualities.
- Price Point: It offers high efficiency features usually found in more expensive units.
Considerations:
- Market Tenure: The brand has less historical data in the field compared to Rheem or Stiebel.
- Supply Chain: Stock availability can sometimes fluctuate.
Best for: Budget-conscious buyers with solar panels who want to maximize their self-consumption.
Aquatech/Envirosun
Various manufacturing origins | Budget segment
We see several budget brands competing for the entry-level price bracket.
Envirosun (often associated with the AS range) provides a functional entry point into heat pump technology.
These units allow you to access government rebates (STCs) while keeping upfront costs low.
| Aspect | Details |
|---|---|
| Capacities | 200L - 300L range |
| Warranty | Typically 5 years tank, 2 years electrical |
| COP Rating | 2.8 - 3.2 |
| Noise Level | 50+ dB |
| Price Range | $2,200 - $3,200 installed |
Strengths:
- Low Barrier to Entry: The price after rebates makes them comparable to standard electric systems.
- Simple Design: Fewer smart features mean fewer electronic components to fail.
Considerations:
- Noise: These can be noticeably louder, which may annoy neighbors in tight strata complexes.
- Efficiency Drop: Performance tends to dip more significantly in colder weather compared to premium brands.
Best for: Investment properties or emergency replacements where upfront cash flow is the main constraint.
Brand Comparison Summary
This table breaks down the key differences to help you spot the right fit for your home.
| Brand | Price | Efficiency (COP) | Noise Level | Ideal Use Case |
|---|---|---|---|---|
| Reclaim | $$$$$ | Excellent (5.0) | Whisper (37dB) | Solar owners / Noise sensitive |
| Stiebel Eltron | $$$$ | Very Good (3.9) | Quiet (45dB) | Hard water areas / Premium build |
| Rheem | $$$ | Good (3.5) | Moderate (48dB) | Coastal homes / Service reliance |
| iStore | $$ | Good (4.0) | Moderate (48dB) | Value solar integration |
| Budget brands | $ | Moderate (3.0) | Loud (50+dB) | Rentals / Tight budget |
What Actually Matters When Choosing
1. Efficiency (COP)
The Coefficient of Performance (COP) measures how much heat you get for every unit of electricity you use.
A COP of 4.0 means you get 4kW of heat for 1kW of power.
Higher efficiency is critical in Perth if you do not have solar panels.
Moving from a COP of 3.0 to 4.5 can save an average family an extra $150 to $200 annually on Synergy bills.
2. Warranty Specifics
You must read the fine print regarding “parts” versus “labor.”
Many brands offer a 5-year warranty that only covers parts after the first year.
This means you still pay for the technician’s time if the unit fails in year three.
We prioritize brands like Stiebel Eltron and Reclaim that offer comprehensive coverage.
3. Noise and Location
Councils in WA are becoming stricter about noise pollution.
A unit running at 52 dB is roughly as loud as a normal conversation.
This might not seem loud until it runs at 10 PM right outside your master bedroom window.
We always check the distance to neighbors’ boundaries before recommending a budget unit.
4. Parts Availability
A broken hot water system is an urgent problem.
You do not want to wait three weeks for a control board to ship from overseas.
Rheem and Stiebel Eltron maintain local warehouses in Welshpool and other Perth hubs.
This local stock ensures we can get you back up and running within 24 hours in most cases.
5. Capacity Matching
Bigger is not always better with heat pumps.
An oversized unit will cycle on and off too frequently.
This “short cycling” puts stress on the compressor and reduces its lifespan.
We analyze your actual daily usage to match the tank size precisely to your needs.
What We Recommend
Our team looks at your specific living situation to give a tailored suggestion:
For Maximum Solar Savings: The Reclaim Energy v2 or iStore are the clear winners. Their controllers are built to sync with your PV production curve.
For Hard Water Areas: Stiebel Eltron is our go-to. The impressed current anode is a game-changer for longevity in suburbs with mineral-heavy water.
For Coastal Properties: Rheem Ambiheat offers superior corrosion protection. The Blue Fin coating helps the unit survive the salty air near the coast.
For Tight Budgets: iStore provides the best balance. It gives you modern features and respectable efficiency without the premium price tag.
Brands We Don’t Recommend
We see plenty of “white label” brands flooding the market.
These are often generic units from overseas factories with a different sticker slapped on the front.
We avoid brands with:
- No physical office in Western Australia.
- Warranties that exclude labor costs after 12 months.
- Loud compressors that generate noise complaints.
- Proprietary parts that are impossible to source.
You should always ask an installer, “Where do you get the spare parts from?” before agreeing to a quote.
The Installation Factor
Even the best Reclaim or Stiebel unit will fail if installed poorly.
We see excellent machines underperforming simply because of bad plumbing.
Our installation process focuses on:
- Airflow Clearance: Ensuring the fan has enough space to pull in fresh air.
- Electrical Safety: Installing proper isolator switches and circuit protection.
- Pipe Insulation: Lagging all external pipes to prevent heat loss, which is mandatory for efficiency.
- Condensate Management: Piping the drain line correctly so water doesn’t pool around the base.
Our Process
- Site Assessment: We check your electrical board, water quality, and available space.
- Custom Proposal: You receive options that fit your specific consumption patterns.
- Transparent Pricing: Our quotes include government rebates (STCs) upfront.
- Professional Install: Licensed plumbers and electricians handle the connection.
- User Training: We show you how to use the controller and set the timers.
Getting Started
You don’t need to become a heat pump expert to make a good choice.
The market changes fast, and new models arrive every few months.
Start by getting a clear picture of what your home actually needs.
Contact us today to book a free assessment and let us help you find the right system for your Perth home.